{"id":107,"date":"2024-12-22T09:12:10","date_gmt":"2024-12-22T09:12:10","guid":{"rendered":"https:\/\/nessabeecreative.com\/homestrech\/?page_id=107"},"modified":"2024-12-28T07:00:48","modified_gmt":"2024-12-28T07:00:48","slug":"complaint-process","status":"publish","type":"page","link":"https:\/\/nessabeecreative.com\/homestrech\/complaint-process\/","title":{"rendered":"Complaint Process"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"107\" class=\"elementor elementor-107\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d5f199 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d5f199\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31ddabe\" data-id=\"31ddabe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f0b1805 elementor-widget elementor-widget-shortcode\" data-id=\"f0b1805\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f565-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"565\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/homestrech\/wp-json\/wp\/v2\/pages\/107#wpcf7-f565-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"565\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f565-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"feedback-12\">\n\t<p>How would you describe your overall experience with Home Stretch WA? What aspects of the program have been the most beneficial for you?\n\t<\/p>\n<\/div>\n<div class=\"feedback-12\">\n\t<p>1. How would you rate your overall experience with the Homestretch program? What aspects did you find most helpful?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"select-513\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"select-513\"><option value=\"Select\">Select<\/option><option value=\"Great\">Great<\/option><option value=\"Could be better\">Could be better<\/option><option value=\"Not so great\">Not so great<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div class=\"feedback-12\">\n\t<p>2. Was it easy for you to access the support and services provided by Home Stretch WA? If not, what barriers did you encounter?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-56\"><span class=\"wpcf7-form-control wpcf7-checkbox feedcheck\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"checkbox-56[]\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-56[]\" value=\"NO\" \/><span class=\"wpcf7-list-item-label\">NO<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"checkbox-56[]\" value=\"Not Really\" \/><span class=\"wpcf7-list-item-label\">Not Really<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<div class=\"feedback-12\">\n\t<p>3. Did Home Stretch WA provide the specific help you needed, such as housing, education, or employment support? How could these areas be improved?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-394\"><span class=\"wpcf7-form-control wpcf7-checkbox feedback-check\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"checkbox-394[]\" value=\"Yes they did\" \/><span class=\"wpcf7-list-item-label\">Yes they did<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"checkbox-394[]\" value=\"No they didn&#039;t\" \/><span class=\"wpcf7-list-item-label\">No they didn&#039;t<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<div class=\"feedback-12\">\n\t<p>4. How supported did you feel by your Home Stretch WA caseworker or support team? What could they have done differently to better assist you?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-486\"><span class=\"wpcf7-form-control wpcf7-checkbox feedback-check\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"checkbox-486[]\" value=\"Very supperted\" \/><span class=\"wpcf7-list-item-label\">Very supperted<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-486[]\" value=\"I don&#039;t really know\" \/><span class=\"wpcf7-list-item-label\">I don&#039;t really know<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"checkbox-486[]\" value=\"Not supported at all\" \/><span class=\"wpcf7-list-item-label\">Not supported at all<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<div class=\"feedback-12\">\n\t<p>5. Do you feel more prepared to live independently because of your involvement with Home Stretch WA? If not, what additional support do you feel is needed?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"select-648\"><select class=\"wpcf7-form-control wpcf7-select feed-drop\" aria-invalid=\"false\" name=\"select-648\"><option value=\"Select\">Select<\/option><option value=\"I feel very suported\">I feel very suported<\/option><option value=\"I&#039;m not sure\">I&#039;m not sure<\/option><option value=\"I do not feel supported\">I do not feel supported<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div class=\"feedback-12\">\n\t<p>6. Did you feel included and respected in decision-making about your care and support through Home Stretch WA? How could communication be improved?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"select-450\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"select-450\"><option value=\"Select\">Select<\/option><option value=\"I feel included\">I feel included<\/option><option value=\"I don&#039;t feel included at all\">I don&#039;t feel included at all<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div class=\"feedback-12\">\n\t<p>7. Was Home Stretch WA culturally appropriate and respectful of your background and personal values? If not, what improvements would you suggest?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"select-74\"><select class=\"wpcf7-form-control wpcf7-select drop-box\" aria-invalid=\"false\" name=\"select-74\"><option value=\"Select\">Select<\/option><option value=\"Yes they were\">Yes they were<\/option><option value=\"Not at all\">Not at all<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div class=\"feedback-12\">\n\t<p>8. What additional support, services, or resources would you like Home Stretch WA to offer?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-192\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"checkbox-192[]\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"checkbox-192[]\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<div class=\"feedback-12\">\n\t<p>9. If you could change one thing about Home Stretch WA, what would it be and why?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-697\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-697\" \/><\/span>\n\t<\/p>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"DONE\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-107","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/nessabeecreative.com\/homestrech\/wp-json\/wp\/v2\/pages\/107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nessabeecreative.com\/homestrech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nessabeecreative.com\/homestrech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nessabeecreative.com\/homestrech\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nessabeecreative.com\/homestrech\/wp-json\/wp\/v2\/comments?post=107"}],"version-history":[{"count":8,"href":"https:\/\/nessabeecreative.com\/homestrech\/wp-json\/wp\/v2\/pages\/107\/revisions"}],"predecessor-version":[{"id":571,"href":"https:\/\/nessabeecreative.com\/homestrech\/wp-json\/wp\/v2\/pages\/107\/revisions\/571"}],"wp:attachment":[{"href":"https:\/\/nessabeecreative.com\/homestrech\/wp-json\/wp\/v2\/media?parent=107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}